Every missed call is a missed cover. Capture every one — 24/7.

Yes. The AI walks callers through your menu item-by-item, handles modifiers ("no onions," "extra spicy," "dressing on the side," "sub fries for salad"), processes dietary instructions, calculates totals with tax, and reads the full order back for confirmation before firing to the kitchen. Orders sync to your POS (Toast, Square, Clover, TouchBistro, Revel) and print on your existing kitchen ticket printer. Modifier accuracy benchmarks ahead of a typical phone-order cashier because there’s no distraction from the dining room — and the AI never forgets to repeat the order back.

Yes. During setup, you upload your menu — items, descriptions, prices, modifiers, and allergen data. When you update the menu (a seasonal roll, a daily special, an 86’d item at 6:15pm on a Saturday), the change propagates immediately. The AI knows your menu as well as your best server, and unlike your best server, it never forgets a daily special halfway through a shift or misquotes a price on a seasonal cocktail.

The AI answers allergen questions strictly from your configured ingredient data — it identifies dishes containing the major allergens (nuts, gluten, dairy, shellfish, soy, eggs) and highlights dietary options (vegetarian, vegan, gluten-free, halal, keto). When a question goes beyond its data — a rare allergy, cross-contamination concern, or ingredient-preparation question — it routes the caller to kitchen staff with context. It never guesses. Every allergen-related call is transcribed and flagged in your dashboard for review, so nothing slips through the cracks.

Yes. Native integrations with OpenTable, Resy, SevenRooms, Tock, Eveve, and Yelp Reservations on the booking side, and Toast, Square for Restaurants, Clover, Revel, and TouchBistro on the POS side. The AI checks live availability, books with party size and special requests, sends SMS confirmation, handles modifications and cancellations, and fires takeout orders straight to the kitchen printer — all in real time. If your concept runs on a different stack, we build the integration; our team handles the full setup, with no in-house development required.

Yes. Each location gets its own phone number, menu, reservation platform, and POS integration. Callers are routed to the correct location based on the number they dial. You manage everything from one dashboard with per-location reporting — booking rates, conversion, call volume, no-show patterns. The same AI tone and booking policies run across every unit, so a 6-location group can deliver a consistent guest experience without staffing every host stand to flagship standard.

The AI collects event type, guest count, preferred date range, dietary restrictions, budget range, AV requirements, and format preference (exclusive use vs semi-private). It sends a complete inquiry to your events manager or GM with all context. Your team follows up with a customized proposal — no phone tag to collect basics. Private-dining bookings typically represent $3,000–$10,000 each; capturing the ones that used to hit voicemail is usually the single biggest ROI lift for event-forward restaurants.

Brainova Talk never collects or stores credit-card numbers over the phone. For takeout orders, payment is handled at pickup through your existing POS, through your online payment system, or via a secure SMS payment link sent to the caller after order confirmation. This eliminates PCI scope entirely — you keep your attestation; we never touch cardholder data. The same model applies to reservation deposits for large parties and private events.

Yes — and you control how. Brainova Talk supports configurable disclosure language at the start of every call, per applicable state or provincial law. The default is transparent: the AI introduces itself as your restaurant’s assistant ("Hi, I’m Sofia, your AI assistant"). The exact wording is yours to set per location, and you can require explicit recording consent before intake begins if your jurisdiction calls for it.

Plans start from $499/month — less than two missed four-top dinner reservations. Setup, custom reservation and takeout flows, menu and allergen training, integrations with your reservation platform and POS, and ongoing optimization are all included. Most restaurants run month-to-month after a short initial engagement — no annual lock-in, so you keep going only if it’s working. We’ll quote your exact number on the demo call based on call volume, location count, and integration scope.