Every missed call is a commission to the next agent on the call sheet.

Yes. Brainova Talk syncs with your MLS listing data — through your CRM, a direct IDX / RESO feed, or a custom integration — and answers caller questions on price, bedrooms, bathrooms, square footage, lot size, year built, HOA fees, property taxes, showing availability, and open-house times. When your listings update in the MLS, the AI reflects those changes automatically — so callers never hear a stale price or a sold-home pitch. For listings outside your own inventory, the AI collects the MLS number, identifies the listing agent, and either books a showing directly or routes the caller to the right specialist on your team.

Intent-detection is the first thing the AI does. Within the first 30 seconds of the call it identifies whether the caller is an active buyer, a prospective seller, a renter, or an existing client — then switches to the right intake script. Buyers get qualified on budget, financing, timeline, neighborhoods, and must-haves. Sellers get qualified on property address, motivation (move-up, downsize, relocation, investment), listing timeline, and condition. Renters and investors get their own paths. Existing clients (matched via caller ID against your CRM) are greeted by name and routed to their assigned agent — no re-qualification, no friction.

Yes. The AI reads live availability from your Google Calendar, Outlook, or Calendly, and offers showing windows that respect your existing appointments. When a buyer asks to see three properties in one afternoon, the AI routes them in geographic order and adds a buffer for drive time between stops — so you’re not double-booked and not racing across town. SMS confirmations go to the buyer with the property address, agent contact, and showing instructions. Lockbox codes can be withheld and sent via secure SMS only after identity is confirmed.

Yes. Brainova Talk auto-detects the caller’s language within the first few seconds and conducts full intake in English or Spanish — same qualifying questions, same MLS data, same calendar integration. For brokerages, bilingual calls route to the bilingual agents on duty; for solo agents, the full transcript is translated into English so you can prep for the callback. Additional languages (French, Mandarin, Tagalog, Portuguese, Vietnamese) are supported on request.

The AI is scripted to never make statements about neighborhood demographics, school-quality rankings tied to demographics, religious makeup, or any of the protected classes under the Fair Housing Act. If a caller asks a steering question ("Is this a good neighborhood for families?", "What’s the demographic of the area?"), the AI redirects to objective, verifiable information — school district names, commute times, amenity locations, walk scores — and documents the deflection in the call transcript for your compliance records. Your brokerage’s exact Fair Housing script, disclaimers, and preferred phrasings are configured during setup.

Yes — and you control how disclosure is worded. Brainova Talk supports configurable disclosure language at the start of every call, at the start of intake, or at the moment of recording. The default behaviour is transparent: the AI introduces itself as your brokerage’s virtual assistant. Many jurisdictions have started publishing guidance on AI in client communications (and a handful of states now require explicit disclosure); we’ll help you align the script to the rules in your state or province and to your brokerage’s code of ethics.

Every call is transcribed in full, scored for confidence, and flagged for human review when the AI is uncertain — a garbled audio line, an unusual request, a caller asking for legal or financing advice outside the AI’s scope. Flagged calls go to your designated reviewer before a showing or follow-up is confirmed. The AI can also hand off mid-call to voicemail or to an on-call agent based on rules you set. Nothing is hidden: you see every transcript, every booking, and every escalation in your dashboard.

Yes. Brainova Talk integrates with all major real-estate CRMs — Follow Up Boss, KvCORE, LionDesk, BoomTown, Chime, Sierra Interactive, Lofty (ex-Chime), Real Geeks, Salesforce Real Estate, and HubSpot. New leads are created automatically with full qualification data populated, showings land on the right agent’s calendar, and lead-source attribution flows through from Zillow, Realtor.com, Facebook Ads, Google Ads, or wherever the call originated. If your team uses a platform we don’t list — a niche tool, a custom CRM, or a legacy system — we build the integration for you. Our team handles the full setup, so no in-house development is required on your end.

Brainova Talk scales from solo agent to multi-office brokerage. Calls route by rules you set: territory (ZIP, neighborhood, MLS area), specialty (luxury, investment, new construction, acreage), language, price tier, lead source, or round-robin — or any combination. Each agent sees only their own pipeline and calendar. Team leads and brokers-of-record get full visibility into every call, every booking, and every escalation across the team. For brokerages with multiple offices, the AI can route by office geography and hand off to the right bilingual or specialty agent on duty.

Plans are custom — they scale with call volume, number of agents, integration complexity, and the level of after-hours coverage you need. Most real-estate teams and brokerages invest in the low-to-mid four figures per month, all-in: setup, custom intake flows, MLS + CRM integration, ongoing optimization, and human review tooling included. No separate setup fee and no annual lock-in by default — most brokerages run month-to-month after a short initial engagement so you can keep going only if it’s working. Time-to-live is 10–14 business days from the kickoff call: we design the intake script with you, tune the voice, integrate your stack, run a parallel test against your own call recordings, and only switch over when the AI sounds like your brokerage.