Every missed call is a missed bid. Capture every one — 24/7.

Yes. Brainova Talk is configured with your qualifying questions per project type — custom home, commercial tenant improvement, residential remodel, specialty trade scope — and collects project type, scope, square footage, stories, building assembly, timeline, budget band, delivery method (design-build, stipulated sum, CM at risk), property address, site access, GC-vs-owner, bonding, insurance involvement for restoration, and the usual CCDC or AIA references on commercial bids. For a kitchen remodel it asks about cabinet replacement vs reface, appliance relocation, and plumbing moves. For a multi-family build it asks about storeys, unit count, parkade, and any public-sector requirements. Your estimator opens the lead with a complete scope letter already drafted in your template — not a voicemail that says "I need some work done, call me back." Anything outside the AI’s confidence threshold is flagged for human review before a site visit is confirmed.

You define what counts as urgent for your business. For a specialty trade that usually means no-heat in winter, burst water lines, gas smell, power out, electrical sparking, or roof leaks during active weather. For a GC it usually means site-safety incidents, structural concerns during demolition, or inspector-scheduling conflicts. When the AI detects an urgent matter from the caller’s language and tone, it escalates to the on-call super or owner via SMS within 60 seconds — with site address, caller name, equipment or trade involved, and a one-line incident summary. Non-urgent calls — bid requests, status updates, change-order questions, sub availability — are captured and delivered in your daily rollup without interrupting the people on the jobsite.

Yes. Brainova Talk integrates with every major construction management and field-service platform: Procore, Buildertrend, CoConstruct, JobTread, Contractor Foreman, BuilderOS, Jobber, ServiceTitan, Housecall Pro, and the accounting systems that sit under them — QuickBooks Online, QuickBooks Desktop, Sage 300 CRE, Foundation, and Xero. Leads, bid requests, site visits, change-order callbacks, and emergency dispatches sync to the right object in the right system: a bid in Procore, a job in Buildertrend, a service ticket in ServiceTitan. If you run a platform we haven’t listed — a regional tool, a custom in-house system, or a legacy accounting setup — our team builds the integration as part of onboarding. No in-house development required on your end.

Yes. The AI reads live availability from your estimators’ calendars — Google, Outlook, or whatever’s synced to your CRM — and offers windows based on drive time, project location, and who’s been routed which territory. It captures access details (lockbox codes, gate codes, which door, dogs on site, keys under the mat) and sends a confirmation text to the homeowner with date, time, estimator name, and what to have ready. When weather blows up a site-visit day, the AI handles the reschedule without pulling your estimator off another project. For multi-estimator shops, it routes by geography, specialty (reno vs new build), or workload — however you’ve set up the rules.

The AI runs the tedious chain of confirmation calls you never have time for. Forty-eight hours before a scheduled trade, it phones every sub to confirm arrival, crew size, and material readiness. Twenty-four hours out, it phones again. If a framer pushes a half day, the AI cascades the reschedule to rough-in electrical, plumbing, and HVAC — and updates the site super so no trade shows up to an empty jobsite. Sub no-shows, late material deliveries, and COI expirations all route back to the PM as flagged events, not as voicemails buried in a full inbox.

Yes. Brainova Talk handles English, French, and Spanish natively, with additional languages added on request. Your Spanish-speaking framing crew gets tomorrow’s call time, address, and gate code in Spanish. Your French-speaking finish carpenters get the RFI response in French. The AI detects the caller’s preferred language automatically, captures incident reports and schedule-change requests in that language, and logs everything in English on your side for documentation. Toolbox talks, tailgate safety briefings, and site-specific orientation can be pushed to crew phones in the appropriate language. This is a real productivity unlock on multi-crew, multi-trade sites.

Plans are custom — they scale with call volume, trade count, integration needs (Procore plus QuickBooks is different from Jobber alone), and whether you need 24/7 emergency routing or only after-hours bid intake. Most contractors invest in the low-to-mid four figures per month, all-in: setup, custom bid-intake flows, emergency escalation rules, integrations to your construction management and accounting stack, ongoing optimization, and human review tooling included. Put it against the math on a single missed $80K addition or a single after-hours no-heat emergency you handed to a competitor — most companies see payback from the first or second recovered lead. No separate setup fee. No annual lock-in by default. We’ll quote your exact number on the demo call.

Yes. The AI answers every call 24 hours a day, seven days a week — including weekends, Canadian stat holidays (Family Day, Victoria Day, Canada Day, Labour Day, Thanksgiving, Remembrance Day), and every U.S. federal holiday. For construction this matters more than most industries: homeowners research contractors Saturday mornings and Sunday nights, commercial bid invites land the day before long weekends, and no-heat emergencies never respect your statutory holidays. Weekend and holiday call quality is often higher than weekday call quality — the caller has an active project and has already decided they need a contractor.

All data is encrypted with AES-256 at rest and TLS 1.3 in transit. Infrastructure and controls are built to SOC 2 Type II standards, with a formal audit underway. For Canadian customers, Brainova Talk is PIPEDA-compliant and supports Canadian or U.S. data residency on request. Caller data is fully isolated from other customers and never used to train AI models. You control call-recording retention, configure automatic deletion timelines, and set the disclosure wording used at the start of every call. Every transcript, every booking, every dispatch event is auditable in your dashboard — nothing is hidden from the people who own the account.

Ten to fourteen business days from kickoff, end to end. Week one: we map your current intake, pull sample recordings if you have them, configure bid-request and emergency-dispatch flows per trade, and stand up integrations to Procore, Buildertrend, Jobber, or whatever you run. Week two: parallel testing against live calls (AI answers, you listen), voice tuning so it sounds like your company, and a go-live rehearsal with your estimators and dispatchers. Day of cutover: we forward your business line, the AI picks up the first real call, and our team monitors the first 48 hours live. No contract lock-in before go-live — you walk away with a working flow either way.